Frequently Asked Questions
Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact our patient coordinator via email, or set up a FREE discovery consultation.
What should I expect at the initial consultation?
At your initial consultation you will be given an opportunity to discuss your personal health goals with a functional medicine provider. This will be an opportunity for you and our staff to identify if you are a good candidate for our services.
How much is the Initial Consultation?
The initial consultation is $249 (plus tax where applicable).
Should I bring anything with me to the consultation?
We ask that you bring any pertinent medical records, supplements, medication and lab test results with you. If you are not the financial decision maker, we ask that you bring your significant other with you to the consultation.
How long should I expect the consultation to last?
Expect the consultation to last for 60 minutes. If you are a good candidate for our care we will go over the test kits and some paperwork to get you started. This will be an addition 10-15 minutes. We value your time and do our best to provide a timely service.
Does your office take insurance for Functional Medicine services?
We do not accept insurance or Medicare for our consulting services. Your case requires special attention and time that is not covered by insurance companies.
Does your office offer single lab tests or a-la-carte testing?
We do not offer a-la-carte testing since this goes against the paradigm of functional medicine. If we are going to address the root cause of your health issues, we will need to take a more comprehensive approach. We only work with patients on a case management basis in one of our programs.
What is the investment to join the Living Proof Program?
Living Proof Essentials is $2997 (plus taxes where applicable).
Is my lab testing covered by health insurance?
Functional lab testing is usually not covered by most insurance providers.
What forms of payment do you accept?
We accept, cash, check, Visa or MasterCard. Discover card is also accepted for US patients only.
Do you offer financing services?
Yes, we offer patient financing through Medicard.
Visit www.medicard.com/apply-now.php to apply.
Can I use my HSA or FSA account?
Yes. Please check with your HR department to be sure.
What are your office hours?
Our office hours are Monday to Friday 10AM-6PM and Saturday by appointment only.
Do I still need a primary care physician?
Yes, we do not provide acute care services and we do not replace the services that your current medical team provides. We provide a stand-alone service.
Will I see other practitioners?
Yes, you will work with a team of experts to help you accomplish your health goals. These will include a pharmacist and lifestyle coach.
Does your office accept patients that live in other cities/countries?
Yes, we can work with any person in any country.
What is included in the Essentials Program?
-An all-inclusive service that covers your clinical consulting and coaching over a 6-month period
-An in-depth review of the 6 living proof pillars that make up your health
-A medical case review and personalized program that is built around your unique history and needs
-Up to 8 appointments
-Direct Clinician access in between appointments
-Personalized lab result video summary and PDF of your lab work
-Personalized supplement schedule
-Personalized lifestyle schedule
-Meal planning, recipes, and menu
-Access to our patient online university
-Access to direct pricing on lab test kits which can save you up to 50-80% on testing
Do I qualify for the Essentials Program?
This program is for anyone looking to optimize their heath. The only time somebody is not qualified is if their health is too far-gone or their condition requires urgent medical attention. If a client is not motivated, engaged and willing to take the steps necessary to get healthy they would not be a good candidate.
How much should I budget for functional lab testing cost?
By joining our essentials program you have access to direct pricing on lab test kits, which ensure you pay the lowest price possible. On average, you should budget between $500-$1500 for functional lab.
Is the Essentials Program and lab testing covered by insurance?
Our programs and functional lab testing is typically not covered by insurance.
Does the cost of the initial appointment apply towards the cost of a program?
Yes, your first appointment is one of your six appointments. We apply your payment to the total cost of the program and therefore you are paying into the program when you schedule your first appointment.
Can my appointments be done over the phone or Skype?
Yes. We recommend that your first appointment is done in person so we can meet with you and make sure we’re a good fit for each other. If that’s not possible, we can do your appointment on the phone or video conference so we can more be engaged and help you along the process.
Who will my second and third appointment be with?
Your second appointment will be with a Lifestyle Coach and they will be focusing on your dietary aspects, recipes and menu. She will also provide you with lifestyle coaching and consulting so you’ll walk away with actionable steps you can implement right away to get your health on the right track. Your third appointment will be with your clinician who will be overseeing your case, answering your questions and recording your lab result videos. This third appointment is designed to review your lab results.
Is it mandatory to use all my appointments?
If you are a self-starter and like to be independent it is not mandatory to use all appointments as you have direct clinician access. The program’s core value is in evaluating your history, building your clinical case, ordering the right testing, educating and designing a unique solution for you that addresses your six pillars. Our goal is to empower you and guide you on the right path so you can use these strategies for the rest of your life. You are always welcome to use the remaining 3 appointments as needed to focus on your clinical, nutritional or coaching needs.
How does the lab testing work?
The lab testing is typically done at home. In some instances you might have to get blood work done. We will direct you to the lab that coordinates that. Many of the tests have shipping included in the cost of the kits, if not you will be responsible for the shipping. You will get instructions in more detail on how to do the test kits and the kits come with clear instructions as well. Payment is made directly to the lab to ensure you have the lowest price possible.
What happens at the end of the essentials program?
Once we have gotten you to a stable place you can follow up as needed. If you require additional support after your essentials program is complete you have the option to pay per visit at $149 per half hour appointment or $299 per hour.
I’m ready to get started, what are the next steps?
Please set up a free discovery phone consultation to make sure you qualify and to verify our solution is viable for you.
Click here to set up your call.
Take The First Step Today On Your Journey Back To Health
Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Living Proof Institute is right for you.